Returns & Exchanges
At Toups and Co Organics, we want you to love your clean beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day return window for products in their original condition.
Initiate Your Request
Email our customer support team with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Affix the provided shipping label or use your preferred carrier to send the package to the address specified in your authorization email.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing